EVERY GOVERNMENT SERVICE MUST BE BROUGHT UNDER THE AMBIT OF RTS AND HAVE A CHARTER OF THE PUBLIC ACCOUNTABILITY PREFIXED TO FOLLOW LAW CODE MANUAL OF THE PUBLIC SERVICE GUARANTEE ACT 2011

Every public service is required to brought under the ambit of the Public service guarantee act 2011 for which the government has included maximum number of services of the government departments under RTS which includes amendments in the family identity card, property ID ,water connection and the sewerage connection MNREGA, ,mark sheet of the students, Degree, school leaving certificate, Incentive schemes scheduled for benefits .The feedback given by the citizens of Society and circle is considered by the respective Commission and penal action may be taken against the defaulters not taking serious concern about the charter of public accountability and if the negligence of the any officer is found correct and relevant then he may be summoned and penalty of Rupees twenty thousand may be imposed upon the such officers and if any officer is subjected to such penalty thrice , he will be terminated. The time to time line of settlement of cases under pendency must have appropriate action as per the provisos to law of limitation prefixed by the study of protocol mentioned in the listed RTS and placed before Public authoritiy under Public service guarantee act 2011 by the complainants.