The state government and the department of the RDD and the Panchayati Raj may follow issued guidelines and instructions of the Government of India so issued vide number:- F.No j11060/54/2020 -RE III (373836)dated 23-12-2021 list by way and virtue of which the time to time review of section 27 related to MGNREGA Act with the objective and accountability establishing a system required for the redressal of grievances and disposal of Complaints relating to the implementation of MGNREGA Act and the schemes made under the Act by the state government must have review of the functioning of the ombudsman at the level of the respective Chief Secretary of the state Government including the review of the action taken report as well as the institutional mechanism required to strengthen the grievances redressal provison made and created for the good governance and accountability under law code manual prefixed by the MGNREGA
Representatives of the programme officer/ District Programme coordinator may appear in cases where there responsibility has been prefixed under law code manual. Public hearings related to the social audit must have suo motu on the captioned subject matter deliberation required to be noticed by the government and the department concerned on the file of the cases where due course of action has not been taken for disposal with in the time limit prescribed by the government and the MGNREGA Act .Facts finding report of the spot investigation summary must have appropriate vision and evidence which should be done with advance notice to all parties and to the local Gram Panchayat, and presence of the parties recorded on a separate document.If a Complaint is found to be false, malicious or vexatious it must be recorded in writting and brought to the notice of the higher authority.
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