PROGRAM OFFICERS OF (MGNREGA) TAKING NO COGNISANCE OF THE TIME TO TIME ISSUED REVISED GUIDELINES, ISSUED FOR REDRESSAL OF THE PUBLIC GRIEVANCES, AND CASES ARE KEPT PENDING, EVEN (RTI) AND SOCIAL AUDIT PROCEEDINGS BEFORE THE DEPARTMENT.

It is a matter of fact and concern that neither the Government of India nor the state Government taking no cognisance of the demand under public utility processed for the welfare of general public demanding their facilities and benefits from the public authority and the department of Panchayati raj. On the other hand the complaints furnished for the needful under law code manual are kept pending and no action taken at higher levels of the appropriate Government too responsible for the good governance and accountability however correspondence made under RTI act publication too kept pending by the department of the panchayati raj and people are suffering because of the delay and dereliction of duty even RTI applications and appeals are kept pending at the levels of the public authority and SIC for which number of complaints have been furnished before the respective Chief Secretary of the State government but the Secretary RD referring cases again and again to the Programme officer cum BDO jhandutta District Bilaspur where no action is being taken by the PIO and the programme officer, even though the Government of India is also mentioning to follow complaints before the ombudsman of the district headquarters, too appointed for the efficiency and efficacy as per the prescribed procedure issued by the Government of India department of MGNREGA but there is no output, so required for the disposal of complaints, as well as diligence in conducting proceedings and quality of the work. As such the department of the panchayati raj taking no cognisance of the regularity of the annual reporting to the respective Chief Secretary of the state government and the Secretary of the state nodal department, responsible for recommending the appropriate action against the defaulters, even though all are responsible to follow timely action, correctness as well as regular submission of the required annual reports to the Respective Chief Secretary of the government for vision, containing a general view of the activities of the office of the ombudsman and quality of work assessed on the basis of clarity, analysis of facts, coverage of the all issues/grievances raised in the cases and processed for the decision making on the captioned subject of demand under public utility found necessary for the further enquiry and improvement in the work and conduct of the public authority, taking no cognisance of the instructions time to time issued by the Ministry of rural development (MGNREGA DIVISION) Krishi Bhawan, New Delhi memo dated 11-01 -2022