RENDERING ASSISTANCE TO APPLICANTS AND THE PROVISION MADE UNDER RTI ACT

The public information officer may render reasonable assistant to the persons seeking information. As per provision of RTI act publications a person who desires to obtain any information is required to make an application/ request in writing or through electronic means in English or Hindi or in the official language of the area in which the Application is made. If a person seeking information is not able to make such request in writing the public information should render reasonable assistance to him.Further more where access to a record is required to be provided to the disabled person , the public information officer should provide assistance to such person to enable him to access the information. He should also provide such assistance to the person as may be appropriate for the inspection of records  where such inspection is involved. The Public information officers may too seek the assistance of any other officer as he or she considers necessary for the proper discharge of his or her duties. The officer whose assistance is so sought by the public information officer, would render all assistance to him .Such an officer shall be deemed to be a public information officer and would be liable for the said duty of any provision of the RTI act publications as any other public information officer and it would be advisable for the public information officer whose assistance is sought , about the above text and the provision while seeking the assistance from said officer