IN ADDITION TO THE RTI AND THE RTS ACT ADJUDICATION (TIME BOUND) AND SPECIFIC WORK THE GENERAL CORRESPONDENCE MADE IN THE MINISTRIES/DEPARTMENTS TOO REQUIRES EFFICIENCY IN ADMINISTRATION FOR REDUCING THE DELAYS

Effective implementation of Government policies and programmes largely depends upon efficient and speedy disposal of the work. It is thus essential that there is promptness and efficiency in the disposal of routine work at all levels of the public authorities and delays are checked. The supervisory officers are required to check delays in disposal of work at every step and ensure efficiency of administration. It is preferable to encourage and implement computerisation of activities which help monitor disposal of the papers. As such the supervisory officers are thus required to ensure that:-- (1) All references and cases received in the sections under their charge are submitted and finally disposed off efficiently and within the maximum time limits indicated as per the time allowed for disposal at the level of the section in charge and the branch officers. (2) Public grievances are redressed with utmost promptness. The branch officers and the middle level officers should assist the decision making authorities by monitoring action. Interacting with other Departments, Directorates and field officers for ensuring timely action on all grievances and prompt and proper disposal of complaints. The weekly arrears statements are submitted in time and cases pending for over one week are got processed promptly:-- Er Fateh chand Guleria, Director RTI welfare Association registered number HPCD, 3552 , Bilaspur Himachal Pradesh phone number, 9459334377